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The Veterans Welfare Service (VWS) is committed to enhancing the quality of life for veterans and beneficiaries of Veterans UK pensions and compensation schemes, and all their dependants.

It also provides support to enable the seamless transition from service to civilian life, assist bereaved families or respond to life events that present welfare needs. It achieves this by facilitating access to all appropriate services.

VWS caseworkers offer one to one professional help and guidance by telephone, or if needed, during a home visit.

Under Veterans UK, the VWS works in partnerships with the Royal Navy, Army and Royal Air Force, ex-service charities, statutory and non-statutory bodies, local community service providers and the Veterans Advisory and Pensions Committees to deliver a quality welfare service that promotes independence, maintains dignity and provides continuous support through life.

[email protected]

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SSAFA provides lifelong support to anyone who is currently serving or has ever served in the Royal Navy, British Army or Royal Air Force.

We're ready to help you and your family, whenever and wherever you need us.

Helpline 0800 731 4880

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Every year we assist thousands of people in The RNBT Family who are in need. Our aim is to help them enjoy a reasonable quality of life mainly by providing wide ranging financial assistance and caring for older people in our own care home.

02392 690112
[email protected]

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Welfare is at the absolute heart of the Royal Air Forces Association. Our reason for existing is as a member-led welfare charity. By association, everyone in the organisation from fundraiser to member to welfare officer or case Worker is a part of the welfare chain.

The real help that we give to real people – is the core of the welfare work that the RAF Association so successfully delivers is making a real difference to the lives of those in the RAF family who find themselves in times of need.

Find out about the range of welfare advice and support that the RAF Association gives by phoning:

0800 0182 361

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We give advice and assistance to the Defence Council, and to the army, navy and air force on matters that concern reserves and cadets.

Established in 1908 (as Territorial Associations) the Reserve Forces’ and Cadets’ Associations (RFCAs) were originally designed to provide local support to the Territorial Force in every county. Over 100 years later the name has changed, the number of associations has reduced and the RFCA dependency has grown to encompass reserves and cadets of all 3 services.

RFCA business is publicly funded, delivered regionally and reported upon against a range of Service Level Agreements (SLAs) which lay out the support provided by the RFCAs to the single services of the MOD.

The RFCA is comprised of 13 individual associations which cover the United Kingdom. They were formed in 1908 and until 1999 were known as Territorial, Auxiliary and Volunteer Reserve Associations (TAVRAs) and are central government bodies with Crown status. The RFCAs are established by Act of Parliament, each with its own scheme of association, drawn up by the Defence Council under the Reserve Forces Act 1996 (RFA 96), therefore the RFCAs are ‘arms length bodies’ of the MOD. These schemes last for 5 years, after which re-constitution must take place.

The associations are largely comparable with regional government boundaries. Each association comprises a body of volunteer members drawn from all strata of society with a professional (salaried) secretariat that is responsible for the wellbeing of the region’s reserve forces and cadets promoting the interests of the armed forces and building relationships with the local community and employees. The salaried staff employed by the RFCAs are Crown servants.

NE:  01913836250

NW:  01517274552 & [email protected]

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0191 278 7878

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Forward Assist Veteran Support Charity provides advice, information and guidance, ‘life changing’ projects and opportunities to former servicemen and women who are experiencing difficulties in adjusting to a new life as a civilian. Forward Assist’s programmes are particularly relevant for former servicemen and women who are experiencing homelessness or housing problems, are incarcerated in prison or have involvement with the Criminal Justice System.

Many former forces personnel have alcohol and drug dependency issues and have difficulty accessing support in relation to mental health and/ or post-traumatic stress disorder. A large percentage of our referrals & group membership is disenfranchised from mainstream services and lack family support. They choose to not access existing services or are deemed inappropriate for existing provision. Often this is because of a lack of understanding in the civilian community of the armed forces culture, individual behaviour and mannerisms or simply that they display multiple complex needs that overwhelm individual service deliverers. Forward Assist staff and volunteers seek out and ‘plug in’ colleagues to sympathetic and appropriate services.

T: 0191 250 4877
E: [email protected]

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Finchale is an, independent charity providing specialist progression support for people with multiple and complex barriers to employment.

T: 0191 386 2634
E: [email protected]

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Crisis is the national charity for homeless people. We are dedicated to ending homelessness by delivering life-changing services and campaigning for change.

We want to do more for more homeless people in more places across the UK and help to change their lives for good.
We want to change the way society thinks and acts towards homeless people
Tel: 0300 636 1967  

Email: [email protected]

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Combat Stress is the UK's leading veterans' mental health charity. We treat a range of mental health conditions including PTSD, depression and anxiety.

Mental health issues can affect ex-servicemen and women of all ages. Right now, we have more than 6,000 veterans registered with us for support. We're a vital lifeline for these veterans, and their families.

Our treatment and support services are always free of charge for veterans. We are Care Quality Commission (CQC) registered and the NHS England PTSD specialist treatment provider for veterans.

Our vision is that veterans will be able to live free from the harmful effects of psychological injuries.

Our mission is to provide timely, effective clinical treatment and support to veterans with psychological injuries.

Our values are to:

Always put veterans at the centre of our work
Aspire to excellence in everything we do
Foster a culture of respect and integrity
If you need our help, please call our free 24-hour Helpline for veterans and service personnel, and their families on 0800 138 1619.

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Cobseo, as the Confederation of Service Charities, provides a single point of contact for interaction with Government, including local government and the Devolved Administrations; with the Royal Household; with the Private Sector; and, of course, with other members of the Armed Forces Community. This allows Cobseo members to interact with all interested parties and especially to cooperate and collaborate with others in order to provide the best possible level of support to our beneficiaries.

The stated objectives of Cobseo are to represent, promote and further the interest of the armed forces' community by:

Exchanging and coordinating information internally.
Identifying issues of common concern and coordinating any necessary and appropriate action.
Acting as a point of contact for external agencies to the members of Cobseo.
Representing and supporting the needs and opinions of its member organisations, individually and collectively at central & local government levels and with other national and international agencies.

The Values of Cobseo

It has been agreed that members of the Confederation of Service Charities should share the following values:

Support to our beneficiaries – always have the support of our beneficiaries as the principal focus of our activities.
Cooperation – readily embrace every opportunity to cooperate and collaborate with  others to enhance the support given to our beneficiaries.
Innovation – search relentlessly for new ideas and practices that will add real value to our activities and have a lasting impact on our beneficiaries.
Integrity – operate with integrity to ensure that we are open and honest and always act in the best interests of our Beneficiaries.
Accountability – ensure that our standards of Governance are fully compliant with best practice.
Compliance – guarantee that all our fundraising activities are fully compliant with the  current Code of Fundraising Practice and support our beneficiaries as valued members of society

[email protected]

Tel: 0207 811 3224/5

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The Royal British Legion provides lifelong support for the Armed Forces community - serving men and women, veterans, and their families.

+44 (0)20 3207 2100

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We give a lifetime of support to soldiers and veterans from the British Army, and their immediate families, when they are in need. We make grants to individuals through their Regiments and Corps and support a wide range of specialist charities that sustain the British Army ‘family’, both at home and around the world.

We take pride in being responsive, making a difference at a critical point in peoples’ lives. We have been doing this since 1944, working with veterans of every conflict, and we envisage continuing doing so for the ‘long haul’ – supporting all future generations of our soldiers and their dependents.